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Easy! Simply create or sign in to your MySmile® account. You don’t need to know your member ID to create an account. We have a tool that will help you find it.

Once you’re in MySmile, your ID card is right there on your dashboard. You can print your ID or digitally display it on your mobile device at your next dentist appointment.

Our member ID cards only show the subscriber’s name, as it is their benefit plan. Every dependent on your plan uses the same subscriber/member ID number.

Additionally, ID cards are not required for your dependent(s) to see a provider. The dental office needs the subscriber/member ID number, their full name and date of birth, group number, and the subscriber's mailing address.

Your ID number is a 2-18 combination of letters and numbers. You can find it on your ID card. Once you've created and signed in to your account, you'll be able to find your Member ID number and print your ID card.

Sign in to your MySmile account and use MySmile Cost Genie℠. It gives you instant, out-of-pocket cost estimates based on your benefits and dentist.

If your dentist recommends an expensive or complex treatment plan, we recommend working with them to request a Predetermination. Once submitted, you'll receive a Confirmation of Treatment and Costs. It's a comprehensive estimate based on your benefits and your dentist's detailed treatment plan.

Complete a TIN Change notification form and submit to Provider Services. See provider forms.

You can check claim status by signing into your provider online account. Select the Check Claim Status option under Track Claims and Payments.

Complete the online application packet. If you have questions, our Provider Services Team can help. Give us a call at 1-800-238-3439.

Complete the forms and submit to ProducerLicensing@DeltaDentalWA.com to get appointed by Delta Dental with the Washington State Office of the Insurance Commissioner. Questions? Call 1-206-528-7351.

You can find contact information for small and large group sales teams, resources for online tools, and more in our producer help section.

You can't create your online account yourself. In order to establish access, we verify each new user meets specific criteria to access the protected health information of your employees. Please contact your Delta Dental Representative to get set up.

The person you're trying to enroll may already be in our system. As a means to protect the privacy of our members and keep HIPAA protected information secure, our service representatives can help determine if this is an exact match or another person with the same or similar name and birth date. Once it's determined that the existing member is, in fact, your new employee, you will have access to their information once they are enrolled on your group plan. Simply email the enrollment form to your service representative and they will add the new employee to your plan.